ITIL Training in Dubai

Accredited IT Service Management Training Programs

Our Unique Approach ensures effectiveness & efficiency

All our ITIL® training programs are delivered by our accredited training partner and trainers who work also as consultants with extensive experience on ITIL® implementation. We deliver a full range of publicly available ITIL Service Management courses (Foundations, Intermediate and Expert courses). These courses can be provided in-house, tailored to a location, and time frame that suit your organisation.

ITIL Foundation

ITIL Foundation (3 days)

ITIL Intermediate Course (Lifecycle Modules)

Service Strategy - (3 days)
Service Design - (3 days)
Service Transition - (3 days)
Service Operation - (3 days)
Continual Service Improvement - (3 days)

ITIL Intermediate Course (Capability Modules):

Planning, Protection and Optimization (PPO) - (4 days)
Service Offerings and Agreements (SOA) - (4 days)
Release, Control and Validation (RCV) - (4 days)
Operational Support and Analysis (OSA) - (4 days)

ITIL Expert

Managing Across the Lifecycle (MALC) -(5 days)

ITIL Service Management Simulation

Apollo 13 - ITSM Simulation Case Experience - (1 day) Contact Us!

ITIL Service Management - Customised Courses

a unique ITSM workshop for your organisation where course duration are based on your preferred contents: This unique and corporate workshop will allow your organisation to focus on fully understanding and apply one or more ITIL-based process which will assist you in successfully manage the ITIL implementation project'

Please Click Here to contact our Training Program Advisor to obtain more detail on your preferred training program and course contents. You can also refer to our Course Overview published in regular basis

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